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Tested and Certified

Advantages

Groups with up to 30 members
Group Service usage directly on the phone or in Jabber
Colored status display
Optical and acoustic signalling
Easy pick-up and forwarding of calls
Pick-up pop-up
List of group’s lost calls
Direct calls to group members
Call forwarding within group
Hidden members
Central web administration

Group Services

Group display on phone

The NTWphone Group Service provides a group service interface on the phone. Up to 30 members may be displayed under a unique group name. Groups may be easily created, edited or deleted and members may be added or removed via the web administration.

The respective member status is visible at all times. The display is in real-time and even visible during an active call:

Available
Busy (internal or external call)
Caller ringing (internal or external call)
Caller ringing on busy
Forwarding active
Not available
Pause
Status CUCM (CallManager) IM & Presence

Status display of all group members in real time

Status display of all group members in real time – forwarding

Group functionality made easy

Each incoming group call is signalled optically and acoustically. The calls may be picked up or forwarded easily with a single button.

In Jabber: Statusanzeige der Gruppenmitglieder und verlorene Gruppenanrufe

Answered, active call

Eingehender Anruf

Pick-Up Pop-Up: Anruf direkt in Jabber holen

Anruf annehmen mit Details zum Anrufer

All group functionalities can be used from the phone. A call to another member is initiated in an instant. At the same time, it’s possible to forward incoming calls to another group member.

Lost group calls are displayed in a list. A call may be initiated from this list with the single push of a button.

Pick up pop-up: pick up call directly on the phone

Pick-up: get group call directly on phone

Anruf annehmen mit Details zum Anrufer

Hidden Members

The status of “Hidden Members” is not shown in the group display, though those members may use the group functionalities on their phones without restrictions.