Vielen Dank für Ihre Anmeldung!

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Today, we deliver a capability which includes phone-based support, email, text messaging service, web chat, Council voicemail, fax and the scanning of letters for electronic distribution by Cardiff Council agents. By linking all these communication channels together through Contact Center: Enterprise, we now have a comprehensive view of the services our citizens are requesting, as well as the channels they are using to access those services.

Cardiff Council